Articles tagged with: 5-Star Yelp Reviews

Our Customers are Our Stars!

on Friday, 15 March 2013. Posted in News

Yelpers Tell Our Story

Family Car

"Success in any business is built one customer at a time!" -Andrew Carnegie

We always appreciate it when satisfied customers give us top reviews on Yelp. If you’ve had a good experience here at Anderson-Behel, we always appreciate it when we see good feedback. We look at these reviews carefully on a regular basis, so that we can improve our system and our customer service, if needed. All the hard work pays off when we get praise like this:

"I highly recommend Anderson Behel body shop. After my 2003 Honda Pilot was rear ended last July the responsible party's insurance company recommended I come here for a quote. I was impressed from my first phone conversation through all the phone updates and emailed progress photos of the work being done. Before I went to the shop I was thinking about getting other quotes because that's the type of person I am, but once I arrived and experienced their excellent customer service and efficiency, I was sold on them. I cannot say enough nice things about this company. Mariah at the front desk is so wonderful and the other folks that assisted me were also great. What was also highly impressive is the prices they charged the insurance company (you'd think they would jack them up right?). The costs were so reasonable that I said to myself if I'm ever at fault in an accident or need a body shop repair, THIS is the body shop I'm coming to without question. Fair pricing and the most excellent customer service I've ever experienced (even better than some high end businesses I've patronized)."

-A 5-Star Yelp Review from a customer from Sunnyvale, CA

"I recently had my car repaired and had a wonderful experience! It's my second time using Anderson Behel. My car was in a pretty bad accident after a moving truck ripped off the side of the car. However, today my car looks brand new and I trust that everything was fixed correctly and with quality. On top of the quality work, this shop provided amazing customer service! Mariah would give me frequent status updates and made sure everything was hassle free for me. I didn't even have to worry about my rental car. She took it back for me! If your car needs work, come here!"

-A 5-Star Yelp Review from a customer from Santa Clara, CA

"Ok Fast Forward 5 years and no car, why in the world would I need to go to Anderson Behel. Oh let's be honest folks I am a single woman looking for love and I keep hoping Anderson Behel will start a singles group. No, but honestly, why am I reviewing Anderson Behel again, my work. I may not drive but we had a time where every vehicle needed something somewhere done to it. Who else do I recommend and research and call Anderson Behel when something "happens" whether its covered by insurance or just a ding I will check in with Anderson Behel. This last time was for a company vehicle and even though I didn't have an appointment and I called like 5 times each and every time I have "stop" by or "called" to check something I am treated with respect, told honestly what is wrong with the car and how it can be fixed. I am greeted when I drive up never told "could you wait over there" and whatever the cause/concern the issue is addressed and I learn something. So yeah I may not own a car anymore but when I even drive a zip car I may stop by Anderson case there is a singles group mixer going on ;)"

-A 5-Star Yelp Review from a customer from San Francisco, CA

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