Q: How long have you been with AB and how many years of industry experience do you have?
A: 2 Months at AB. 33 Years as a Auto Damage Estimator and Claims Manager of Auto Physical Damage
Q: Favorite part of the job?
A: The technology and customers smiles
Q: What do you do when you're not working at AB?
A: Sporting Clays, Trap Shooting, target shooting, Camping and Working on my home
Q: What are the 3 things you want to do in your life? (Bucket list)
A: Road trip across the USA, Win the Lotto, Travel across Canada
Q: Favorite movies?
A: James Bond and John Wayne movies
Q: Favorite TV shows?
A: NCIS series and Fixer Upper
Q: Pets and their names?
A: Golden Retriever “Aspen”
Q: Favorite place in the world?
A: USA, all of it
Q: Favorite meal?
A: Tri Tip
Q: If you could have lunch with anyone (dead or alive) who would it be?
A: Ronald Regan
Q: If you could own any car, what would it be?
Q: What are some of the customer service things you're proud of at AB and describe your view of what exceptional customer service is?
A: Exceptional customer service and very knowledgeable staff. To have the vehicle owner understand what is required to correctly repair a vehicle and the complexity of vehicle repairs today