From Chris T. of Santa Clara:
"In the midst of a difficult process with my insurance company about a no fault of my own accident, the one thing they hit a home run on was having Anderson Behel as their preferred body shop. From my initial call to Tracy who finagled getting my truck in the shop the same day, to my estimator, Alan who examined my truck and noted a potential safety concern that made the vehicle iffy to drive away.
It was then that Mariah took the reins of my repair.
She called the car rental company, who got me on track on the rest of my day. A few days later, she was very quick on returning my phone with my initial status update I asked for and then I also received a follow up status update message that next Friday night after 7:30 pm that I didn't expect. Yes, you read that correctly: 7:30 pm. Proactive customer service like that is indeed a rarity. I picked up my truck today and I am very happy with the quality of the repair. Mariah also placed the cherry on top by taking care of the return of my rental car also.
Thanks again, Mariah. Great job!"
Thanks for the kind words Chris. We know that Mariah is amazing and that's why we're happy that she works for us!