Santa Clara Auto Body Blog

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How to Drive Safely with Your Dog

on Thursday, 19 July 2018.

Now that good weather is here and the snow shovel has been safely stashed away, you may be thinking road trip. And if you're like many of us, you probably have pets who like to go along for the ride.

We got thinking about things that make for a good road trip with pets, from choice of vehicle, to the right accessories, to things to bring and trip planning. Here are some tips for safely and enjoyably taking the critters on the road. So, here are some helpful tips from all of us at Anderson Behel, a company that always stresses safety. 

Pick the right ride

 

The first step is to choose the right car, SUV, or minivan. Start by narrowing your choices to one of our Recommended vehicles. That ensures you begin with something that's reliable, scored well in our testing, and performed well in government or industry crash tests.

A hatchback or small wagon is perfect for smaller pets. They have room for some extra gear or a carrier, and allow sufficient space for your pet to stand up and stretch its legs. Larger dogs tend to mean bigger vehicles, especially if they're part of a larger family. SUVs are a good choice, and come in a variety of sizes to meet your needs. Minivans provide the most room, and have a lower load floor than most SUVs that makes it easier for the pets to get in and out—especially as they get older.

Whatever size you choose, keep in mind that vehicles with tie downs in the cargo area make it easy to safely secure a crate. Many wagons, SUVs, and minivans have this feature. Chances are, you'll want to keep the pets off the seats or cover them, but it's still a good idea to avoid cloth seats. Some carmakers like Subaru and Volvo offer optional plastic liners and pet barriers for the cargo area, and plenty of others are available through pet stores or on the internet.

Pet barrier

Available in a variety of sizes for wagons, minivans, or SUVs, a barrier gives your pet some room to move, but keeps them safely contained behind the rear seat and off the upholstery.

Harness/restraint

According to Barkbuckleup.com, a 60-lb dog traveling at 35 mph can turn into a 2,700 pound projectile in an accident. For the safety of your pet and your family, look for a harness that lets your pet sit or lie down, but will keep them restrained in an accident.

Cargo area mat or liner

Mats and liners help protect carpets and make cleanup easier. Look for one with a 2-3 inch lip around the edge to keep spills contained.

Mat/travel bed

If you have a pet bed at home, you can bring it along to help keep your pet comfortable and make them feel more secure. Or get one just for your car. Beds for the cargo area are one option, as are hammocks that fit over the rear seat area.

Water bowl

A resealable container is fine, but you can find ones that are collapsible, spillproof, or both. One cool model from BarkBuckleUp.com fits in a cupholder.

Loading ramp

Smaller and older dogs can more easily get in and out using a ramp, and it makes loading easier on your back, too. A variety of models and sizes are available. Telescoping or foldable models provide extra length without being too long to fit in your car.

What to bring

Pack all your supplies in a zippered tote. If you travel often with pets, some of this stuff can just be stored in the tote at home. If you have more than one pet, the best bet is to bring a separate tote for each one. That way, you can keep their food, medications, and toys organized. Some suggestions for the tote include:

  • Pet friendly guide book - For tips on lodging, pet stores, emergency services, and pet friendly parks along the way. Also check out websites like petfriendly.com and petswelcome.com.
  • Collar ID Tag - Get one with your pet's name, your name, and your telephone number. A cell number is best for the road, or you can tape a local number to the collar. Bring along your own vet's number, too. Permanent microchips for tracking are also available. Ask your vet.
  • Pre-packaged food - Bring along your pet's usual food, and prepack each meal in a Ziplock bag. Familiar food is good for your pet on the road, and can save money over buying as you go. Packing by serving is less messy and more convenient. If you have more than one pet, label each one's food separately, and always bring spares in case you get stuck.
  • Biscuits, treats, toys - A favorite toy or two relieves stress.
  • Water in resealable plastic container - Any plastic bowl will do, but a number of sources offer specialty travel bowls.
  • Dog towels - if your dogs like to swim, bring along some old towels. They're also handy if the pooch takes an unexpected mud bath. Your friends and hotel staffs will thank you.
  • Leash, and maybe a longer run - It should be obvious, but don't forget the leash. A longer run is good if you're going to be tying the dog outside.
  • Documentation of shots - Don't leave home without them.
  • Medications - Don't forget any pills, ointments, or anything else you give your pet at home.
  • Plastic bags - For cleaning up after your pet.
  • Litter and box - If you're traveling with a cat.
  • Pet carrier - For cats and smaller dogs.
  • Cleaning supplies - in case there's an upset stomach or "accident" on the road.

Plan ahead

As much fun as it can be for both the pet and the family to bring Fido or Snowball along on a trip, traveling with animals generally requires a bit more planning. If you're staying in hotels, make sure they're pet friendly before you book. And keep in mind that some hotels and motels that say they allow animals may have weight limits. If you have a 200-pound Mastiff, make sure you let your hosts know ahead of time.

While on the road

  • Stop every couple of hours to let your pet take a break and have some water.
  • Never let your pet ride with its head out the window - eye, ear, and head injuries could result.
  • Don't leave a pet in the car unattended in the car without leaving windows a few inches open. Open the sunroof if you have one. And never, ever leave a pet in the car on hot days.
  • Always put your pet on the leash before opening the door or tailgate to let them out.

Pet friendly vehicles

Some carmakers including Subaru and Volvo cater to animal lovers with special equipment packages. These save you the trouble of locating components separately, can be included in your financing, and are covered by the manufacturer warranty.

Vet tips

Dr. Ernie Ward is veterinarian, lecturer, and author based in Calabash, N.C. Dr. Ward gave us some of his own tips for traveling with pets.

  • Make a travel litter box. For trips over 6 hours, provide a litter box for cats. This can be made from a small cake pan or small cardboard box filled with litter.
  • Give your dog a new toy for travel. The novelty of "new" will entice your dog to pass the time playing with its new toy.
  • Exercise your dog prior to a long trip. A tired dog will be less anxious and nervous due to the stabilization of the brain chemicals responsible for stress.
  • Take your dog for a walk as soon as you arrive at your destination.
  • Bring recent vaccination and medical records. Should your pet become ill, these documents can save valuable time and expense.
  • Bring a photo. It's a good idea to carry a recent picture of your pet. The easiest way is to take one with your phone, or bring a print. If you get separated from your pet, a picture is really worth a thousand words.

The Porsche Club of America

on Friday, 06 July 2018.

As a Porsche certified shop, we often share information about this elite world-class brand with our blog readers who own Porsches or dream of one day acquiring one. At Anderson Behel in Santa Clara, CA we are proud to be able to repair Porsches and using OE procedures to perform exemplary work for these discerning car owners. So, here is some information about the Porsche Club of America (PCA): 

The Porsche Club of America celebrates the finer things in life. We desire the comfort of good friends and good conversation, and we praise to a fault the world's finest automobile. Since its founding in 1955, our close-knit community of Porsche owners has grown to 145 regions throughout the United States and Canada. If you own a Porsche, join now!

We race each other, show our prized possessions, and conduct rallies, autocrosses and tours. The club sponsors driver education, Porsche restoration, and technical sessions. Each of us know our Porsche - or Porsches if we're lucky - inside and out. We even have an award-winning magazine, Porsche Panorama, which tells our stories and provides and insider view to everything Porsche.

The Porsche experience reaches across the cars and the years to people, binding together the family whose name the cars bear, the men and women who design and build them, and those across the world who drive and cherish them.

We know the unbridled joy that a Porsche can provide, and we've built a community around that very feeling. The Porsche Club of America offers driving experience, technical assistance and camaraderie second to none. If you're as obsessed as we are about Porsche, join our club today. The road awaits.
If you're not yet a Porsche owner and are actively looking for a used Porsche to buy, consider our PCA Test Drive program.

Mission
Porsche has no equal, and since 1955, the Porsche Club of America has catered to the particular needs and interests of the Porsche owner. Our main mission is to heighten the Porsche owning and driving experiences, which we accomplish by meeting a number of objectives:
To promote the highest standards of courtesy and safety on the roads
To enjoy and share good will and fellowship engendered by owning a Porsche
To maintain the highest standards of operation and performance of the marque
To establish mutually beneficial relationships with the Porsche factory, dealers and other service sources
To exchange ideas with other Porsche Clubs throughout the world
To establish mutually cooperative relationships with other sports car clubs

Let's Meet Andres Lopez, Body Technician

on Monday, 25 June 2018.

Q: How long have you been with Anderson Behel and how many years of industry experience do you have?  

A: I have been with Anderson Behel with 2.5 years and I have 5 years of industry experience.

Q: What do you do when you're not working at Anderson Behel?

A: I love riding my bicycle, watching soccer and hanging out with my family.  

Q: What are the 3 things you want to do in your life (Bucket List?)

A: 1.) Open up my own garage 2.) Ride my bike up a famous mountain and 3.) Go to the World Cup 2016

Q: What sports teams do you follow?

A: Club America (soccer team in Mexico), the Raiders and the Earthquakes

Q: Favorite movies?

A: Reservoir Dogs, Pulp Fiction, and all of the Star Wars films  

Q: Favorite TV shows?

A: Game of Thrones, Silicon Valley and Ballers

Q: If you could have lunch with anyone (dead or alive) who would it be?

A: My late grandfather Juan  

Q: What are some of the customer service things you're proud of at AB and describe your view of what exceptional customer service is?

A: The owner David Mello cares about his employees. It's like a family here. They stress safety and following the O.E. specs on all of our repairs, because they want to do the work right here at Anderson Behel.

 

Fourth of July Fireworks and Other Events

on Monday, 25 June 2018.


Here is a list of all the 4th of July events in the South Bay, brought to you by all of us at Anderson Behel in Santa Clara. Enjoy a fun and safe Independence Day!

CUPERTINO

Children’s Parade & Concert in the Park:  7-11 a.m. pancake breakfast, Quinlan Community Center. 9-11:30 a.m. children’s carnival, 10 a.m. children’s parade, Memorial Park, 21121 Stevens Creek Blvd. 10:30 a.m.-noon. Concert, Memorial Park Amphitheatre, 21163 Anton Way. Featuring music of the Cocktail Monkeys. Fireworks show approximately 9:30 p.m. Viewing sites: Creekside Community Church, Creekside Park, Sedgwick Elementary, Miller Avenue (between Bollinger and Phil). http://cupertino.org

FREMONT

Fourth of July Parade: 10 a.m.- noon. Begins at Fremont Library, continues north on Paseo Padre Boulevard to Capitol Avenue. Floats, balloons, equestrians, car clubs and marching bands. Free. http://fremont4th.org

GILROY

4th of July Weekend BBQ: Noon and 1 p.m., June 30-July 4, Gilroy Gardens, 3050 Hecker Pass Highway. BBQ ribs, hot dogs, curry and rice, potato chips, salad, watermelon, Hawaiian rolls and ice cream. Complimentary soda fountain. Drinks, beer and wine available for purchase. $12-$17. Park admission: $39. www.gilroygardens.org

Fireworks Show: Approximately 9:30 p.m. Gilroy High School, 750 W. 10th Street. Annual Fourth of July Fireworks Display. Free. www.ca-gilroy.civicplus.com

LOS ALTOS

Los Altos Hills Fourth of July Parade: 9:30-11 a.m., Town Hall, 26379 Fremont Road. Parade down Fremont Road and conclude at Gardner Bullis School, where you can enjoy a beverage and watermelon treat. www.losaltoshill.ca.gov

MENLO PARK

Fourth of July Parade and Celebration: 11:45 a.m.-2:30 p.m.  Parade beginning at Wells Fargo parking lot on Santa Cruz Avenue and Chestnut Street, followed by celebration at noon, Burgess Park, 701 Laurel St. Live music, jump houses, rock walls, crafts, games, crafts, face painting, food and more. Free; $8 wristband required for some activities. www.menlopark.org

MILPITAS

Fourth of July Celebration: 1-4 p.m. “Waving the Red, White & Blue” Pool Party. 7-10 p.m. “Red, White & Boom” Fireworks and concert. Fireworks entry, $3; pool party is free. Milpitas Sports Center, 1325 E. Calaveras Blvd. www.ci.milpitas.ca.gov

MORGAN HILL

Freedom Fest Fireworks & Parade: 6:30 a.m.-10 p.m. Downtown Family Street Dance, Freedom Run, Parade, Car Cruise n’ Show and fireworks and entertainment show. Morgan Hill Outdoor Sports Center, 16500 Condit Road. Music begins at 6 p.m. Fireworks start at dusk. Free. http://morganhillfreedomfest.com/fireworks

MOUNTAIN VIEW

On-the-Water Viewing of Fireworks: 10 a.m.-10:30 p.m. 3160 N. Shoreline Blvd. The Boathouse & American Bistro at Shoreline Lake in Mountain View will have on-the-water viewing of fireworks — from a pedalboat, rowboat, canoe or kayak. Barbecue picnic from 11:30 a.m.-6 p.m., $13-$17. Also offering pre-prepared picnic baskets offered by the American Bistro, $30 for two. Reservations: https://shorelinelake.com/upcoming.html

San Francisco Symphony with Fireworks: 8 p.m. Shoreline Amphitheatre, 1 Amphitheatre Parkway. Music will be performed from the classic score of “Star Wars” along with tracks from Pixar. $34 and up. www.mountainviewamphitheater.com

PALO ALTO

Chili Cook-Off: Noon-5 p.m. Mitchell Park, 600 E. Meadow Drive. 37th annual chili battle plus music, food trucks and kid’s activities. www.paloaltochilicookoff.com

REDWOOD CITY

Independence Day Parade: Northern California’s largest Fourth of July parade, the city’s 80th annual, starts at 10 a.m. at Brewster Avenue and Winslow Street and winds through downtown. Marching bands, floats, veterans. Followed by downtown festival. Free. www.redwoodcity.org

Old Fashioned Fourth: 10 a.m.-4 p.m. San Mateo County History Museum, 2200 Broadway. Children can hand-crank homemade vanilla ice cream. Traditional Independence Day crafts to take home. At 1 p.m. view vintage films from the museum’s archives. Museum admission will be half-price that day: $3 for adults, $2 for seniors and students, free for kids 5 and younger.  www.historysmc.org

Fireworks: Concert at the Port of Redwood City starts at 7 p.m., followed by fireworks at 9:30 p.m. www.redwoodcity.org

SAN JOSE

Rose, White & Blue Parade: 10 a.m. Parade starts on Dana Avenue and ends at the festival area located on The Alameda near Shasta Avenue. Marching bands, dance groups, antique cars, and more. The festival features live music, artisan booths and food. www.rosewhiteblueparade.com

Rotary Centennial Fireworks: 9:30 p.m. Discovery Meadows, 180 Woz Way in downtown San Jose. Organized by the Rotary Club. Free. www.rotaryfireworks.org

San Jose Giants: Municipal Stadium, 599 E. Alma Ave. Fireworks will follow the conclusion of the game that begins at 6:30 p.m. Tickets $10-$30. www.sjgiants.com

SANTA CLARA

All-City Picnic and Fireworks Extravaganza: Noon, Central Park, 909 Kiely Blvd. Carnival games, live entertainment, food, free public swimming and more. Fireworks at 9:30 p.m. www.santaclaraca.gov

California’s Great America Fireworks Show: 9:45 p.m. July 4. Fireworks set to patriotic music.  Current and past military will be honored with free admission with valid ID, plus $23.99 admission for up to six guests. www.cagreatamerica.com 

SANTA CRUZ

Firecracker Run: 6:30 a.m. Harvey West Park, 326 Evergreen St. Kids 1K, 5K and 10K hosted by the Sunrise Rotary Club. Pancake breakfast, 7-11 a.m., at Harvey West Clubhouse. www.santacruzfirecracker10k.org

An Old-Fashioned Independence Day: 11 a.m.-4 p.m. Wilder Ranch Cultural Preserve, 1401 Coast Road. Participate in an early 1900s-style celebration including a family parade at noon, games, children’s crafts area, live big-band music, living history demonstrations, historic speeches and flag-raising. Food and drink available for sale, or bring a picnic lunch. www.parksca.gov

SARATOGA

Old Fashioned Independence Day Celebration: 9:30-11 a.m. Kevin Moran Park, 12415 Scully Ave. Highlights include patriotic music, singing, parade, popsicles and more. Free. www.saratogaJuly4.com

With today’s sophisticated cars, it’s more important than ever that your body shop be certified to repair your type of vehicle. At Anderson Behel, Silicon Valley’s leading collision repair company, we’re proud to hold several certifications, which means we’re a Honda Certified Body Shop, Acura Authorized Body Shop, Nissan Authorized Body Shop, Subaru Auto Body Shop and most recently a Porsche Collision Center. What does this mean? At Anderson Behel, we’ve invested in the finest training, equipment and tools to do an O.E. repair on each and every Honda, Porsche Acura, Nissan and Subaru that comes into our shop. Why not work with a body shop that is qualified, experienced and certified by the carmaker itself to work on your car? It just makes good sense and that’s why we proudly tell the world that we’re certified on these 5 leading brands.

 

 

Bicycling Safety 101

on Monday, 18 June 2018.

With summer finally here, more and more bikes will be on the road and that's why all of us at Anderson Behel in Santa Clara, CA want to share this blog with you. Americans are increasingly bicycling to commute, for exercise, or just for fun. By law, bicycles on the roadway are vehicles with the same rights and responsibilities as motorized vehicles. NHTSA’s bicycle safety initiatives focus on encouraging safer choices on the part of bicyclists and drivers to help reduce deaths and injuries on our roads.
 
How to Fit A Bike Helmet
 
Every bike ride begins with putting on a helmet. But it’s equally important that you ensure a proper fit so your helmet can best protect you.
Size can vary between manufacturers. Follow the steps to fit a helmet properly. It may take time to ensure a proper helmet fit, but your life is worth it. It’s usually easier to look in the mirror or have someone else adjust the straps. For the most comprehensive list of helmet sizes according to manufacturers, go the Bicycle Helmet Safety Institute (BHSI) Web site at www.bhsi.org.
 
Decreasing Risk of Crashes
 
Ride your bike responsibly. All States require bicyclists on the roadway to follow the same rules and responsibilities as motorists.
There are two main types of crashes: the most common (falls), and the most serious (the ones with cars). Regardless of the reason for the crash, prevention is the name of the game; there are things you can do to decrease your risk of a crash.
 
Be Prepared Before Heading Out
 
Ride a bike that fits you—if it’s too big, it’s harder to control the bike.
Ride a bike that works—it really doesn’t matter how well you ride if the brakes don’t work.
Wear equipment to protect you and make you more visible to others, like a bike helmet, bright clothing (during the day), reflective gear, and a white front light and red rear light and reflectors on your bike (at night, or when visibility is poor).
Ride one per seat, with both hands on the handlebars, unless signaling a turn.
Carry all items in a backpack or strapped to the back of the bike.
Tuck and tie your shoe laces and pant legs so they don’t get caught in your bike chain.
Plan your route—if driving as a vehicle on the road, choose routes with less traffic and slower speeds. Your safest route may be away from traffic altogether, in a bike lane or on a bike path.
 
Drive Defensively - Focused and Alert
 
Be focused and alert to the road and all traffic around you; anticipate what others may do, before they do it. This is defensive driving—the quicker you notice a potential conflict, the quicker you can act to avoid a potential crash:
Drive with the flow, in the same direction as traffic.
Obey street signs, signals, and road markings, just like a car.
Assume the other person doesn’t see you; look ahead for hazards or situations to avoid that may cause you to fall, like toys, pebbles, potholes, grates, train tracks.
No texting, listening to music or using anything that distracts you by taking your eyes and ears or your mind off the road and traffic.
 
Drive Predictably

By driving predictably, motorists get a sense of what you intend to do and can react to avoid a crash.
Drive where you are expected to be seen, travel in the same direction as traffic and signal and look over your shoulder before changing lane position or turning.
Avoid or minimize sidewalk riding. Cars don’t expect to see moving traffic on a sidewalk and don’t look for you when backing out of a driveway or turning. Sidewalks sometimes end unexpectedly, forcing the bicyclist into a road when a car isn’t expecting to look for a bicyclist. If you must ride on the sidewalk remember to:
Check your law to make sure sidewalk riding is legal;
Watch for pedestrians;
Pass pedestrians with care by first announcing “on your left” or “passing on your left” or use a bell;
Ride in the same direction as traffic. This way, if the sidewalk ends, you are already riding with the flow of traffic. If crossing a street, motorists will look left, right, left for traffic. When you are to the driver’s left, the driver is more likely to see you;
Slow and look for traffic (left-right-left and behind) when crossing a street from a sidewalk; be prepared to stop and follow the pedestrian signals; and
Slow down and look for cars backing out of driveways or turning.
 
Improve Your Riding Skills
 
No one learns to drive a vehicle safely without practice and experience; safely riding your bike in traffic requires the same preparation. Start by riding your bike in a safe environment away from traffic (a park, path, or empty parking lot).
Take an on-bike class through your school, recreation department, local bike shop or bike advocacy group. Confidence in traffic comes with learning how to navigate and communicate with other drivers, bicyclists, and pedestrians. Review and practice as a safe pedestrian or bicyclist is great preparation for safe riding.
 
Source: NHTSA 

5 Stars Yet Again!

on Sunday, 10 June 2018.

"I took my Subaru Impreza here and received it back earlier this month.  It was my first interaction with an auto body shop and I am not local to the area so I found Anderson Behel through Yelp based on the reviews. 
My car was mechanically sound, but after a spate of accidents needed structural and cosmetic work.  The repair lasted from the end of April until the first week of July. 
Upon taking the car apart, Anderson Behel found additional damages and insisted on fixing several parts that had not been identified initially by the insurance estimator.  This increased the duration of repair but was absolutely necessary.
The repair was comprehensive across multiple panels and involved removal and inspection across sections, frame work, bumper replacement, and paint matching. 
The scope of repair meant 2 modules needed to be replaced or reset, and Anderson Behel handled this with the dealer.
When I received the car initially, the non-oem parts were indistinguishable and attached properly.  The paint blend was unnoticeable and matched the metallic sparkle and hue of the original. The structurally damaged areas were as new with straight lines where they should be and no distortions in curved areas.  Details such as stickers, lining and gravel guard were replaced as original. 
I did notice some small marks on the interior of the vehicle and a scratch on the hood.  When I brought these items to Anderson Behel's attention, they offered me a rental car and to address the items at their cost.  I had the car back in two days with all the items resolved.
Auto body repair is a balancing act between the limitations of the insurance estimate, the supply of appropriate parts and specialized service, and the expectations of the customer.  Many times you are stuck with what you get. Anderson Behel goes above and beyond to make sure the customer is happy and is up-to-date on the repair process.  Moreover, the fit and finish of the repair is top notch.  In fact my car stopped squeaking in two areas after Anderson Behel worked on it.  I plan to return to Anderson Behel for any future auto body work."  

-Dylan A., Campbell, CA 

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