Santa Clara Auto Body Blog

Read the latest auto body and collision repair news from Anderson Behel

Bicycling Safety 101

on Monday, 18 June 2018.

With summer finally here, more and more bikes will be on the road and that's why all of us at Anderson Behel in Santa Clara, CA want to share this blog with you. Americans are increasingly bicycling to commute, for exercise, or just for fun. By law, bicycles on the roadway are vehicles with the same rights and responsibilities as motorized vehicles. NHTSA’s bicycle safety initiatives focus on encouraging safer choices on the part of bicyclists and drivers to help reduce deaths and injuries on our roads.
How to Fit A Bike Helmet
Every bike ride begins with putting on a helmet. But it’s equally important that you ensure a proper fit so your helmet can best protect you.
Size can vary between manufacturers. Follow the steps to fit a helmet properly. It may take time to ensure a proper helmet fit, but your life is worth it. It’s usually easier to look in the mirror or have someone else adjust the straps. For the most comprehensive list of helmet sizes according to manufacturers, go the Bicycle Helmet Safety Institute (BHSI) Web site at
Decreasing Risk of Crashes
Ride your bike responsibly. All States require bicyclists on the roadway to follow the same rules and responsibilities as motorists.
There are two main types of crashes: the most common (falls), and the most serious (the ones with cars). Regardless of the reason for the crash, prevention is the name of the game; there are things you can do to decrease your risk of a crash.
Be Prepared Before Heading Out
Ride a bike that fits you—if it’s too big, it’s harder to control the bike.
Ride a bike that works—it really doesn’t matter how well you ride if the brakes don’t work.
Wear equipment to protect you and make you more visible to others, like a bike helmet, bright clothing (during the day), reflective gear, and a white front light and red rear light and reflectors on your bike (at night, or when visibility is poor).
Ride one per seat, with both hands on the handlebars, unless signaling a turn.
Carry all items in a backpack or strapped to the back of the bike.
Tuck and tie your shoe laces and pant legs so they don’t get caught in your bike chain.
Plan your route—if driving as a vehicle on the road, choose routes with less traffic and slower speeds. Your safest route may be away from traffic altogether, in a bike lane or on a bike path.
Drive Defensively - Focused and Alert
Be focused and alert to the road and all traffic around you; anticipate what others may do, before they do it. This is defensive driving—the quicker you notice a potential conflict, the quicker you can act to avoid a potential crash:
Drive with the flow, in the same direction as traffic.
Obey street signs, signals, and road markings, just like a car.
Assume the other person doesn’t see you; look ahead for hazards or situations to avoid that may cause you to fall, like toys, pebbles, potholes, grates, train tracks.
No texting, listening to music or using anything that distracts you by taking your eyes and ears or your mind off the road and traffic.
Drive Predictably

By driving predictably, motorists get a sense of what you intend to do and can react to avoid a crash.
Drive where you are expected to be seen, travel in the same direction as traffic and signal and look over your shoulder before changing lane position or turning.
Avoid or minimize sidewalk riding. Cars don’t expect to see moving traffic on a sidewalk and don’t look for you when backing out of a driveway or turning. Sidewalks sometimes end unexpectedly, forcing the bicyclist into a road when a car isn’t expecting to look for a bicyclist. If you must ride on the sidewalk remember to:
Check your law to make sure sidewalk riding is legal;
Watch for pedestrians;
Pass pedestrians with care by first announcing “on your left” or “passing on your left” or use a bell;
Ride in the same direction as traffic. This way, if the sidewalk ends, you are already riding with the flow of traffic. If crossing a street, motorists will look left, right, left for traffic. When you are to the driver’s left, the driver is more likely to see you;
Slow and look for traffic (left-right-left and behind) when crossing a street from a sidewalk; be prepared to stop and follow the pedestrian signals; and
Slow down and look for cars backing out of driveways or turning.
Improve Your Riding Skills
No one learns to drive a vehicle safely without practice and experience; safely riding your bike in traffic requires the same preparation. Start by riding your bike in a safe environment away from traffic (a park, path, or empty parking lot).
Take an on-bike class through your school, recreation department, local bike shop or bike advocacy group. Confidence in traffic comes with learning how to navigate and communicate with other drivers, bicyclists, and pedestrians. Review and practice as a safe pedestrian or bicyclist is great preparation for safe riding.
Source: NHTSA 

5 Stars Yet Again!

on Sunday, 10 June 2018.

"I took my Subaru Impreza here and received it back earlier this month.  It was my first interaction with an auto body shop and I am not local to the area so I found Anderson Behel through Yelp based on the reviews. 
My car was mechanically sound, but after a spate of accidents needed structural and cosmetic work.  The repair lasted from the end of April until the first week of July. 
Upon taking the car apart, Anderson Behel found additional damages and insisted on fixing several parts that had not been identified initially by the insurance estimator.  This increased the duration of repair but was absolutely necessary.
The repair was comprehensive across multiple panels and involved removal and inspection across sections, frame work, bumper replacement, and paint matching. 
The scope of repair meant 2 modules needed to be replaced or reset, and Anderson Behel handled this with the dealer.
When I received the car initially, the non-oem parts were indistinguishable and attached properly.  The paint blend was unnoticeable and matched the metallic sparkle and hue of the original. The structurally damaged areas were as new with straight lines where they should be and no distortions in curved areas.  Details such as stickers, lining and gravel guard were replaced as original. 
I did notice some small marks on the interior of the vehicle and a scratch on the hood.  When I brought these items to Anderson Behel's attention, they offered me a rental car and to address the items at their cost.  I had the car back in two days with all the items resolved.
Auto body repair is a balancing act between the limitations of the insurance estimate, the supply of appropriate parts and specialized service, and the expectations of the customer.  Many times you are stuck with what you get. Anderson Behel goes above and beyond to make sure the customer is happy and is up-to-date on the repair process.  Moreover, the fit and finish of the repair is top notch.  In fact my car stopped squeaking in two areas after Anderson Behel worked on it.  I plan to return to Anderson Behel for any future auto body work."  

-Dylan A., Campbell, CA 

Facts About the Nissan GT-R

on Tuesday, 05 June 2018.

We're Certified to Work on this Amazing Vehicle

At Anderson Behel, we are certified to repair Nissan GT-R's and proud of it. So, here are some interesting facts about the vehicle, courtesy of Wikipedia and Nissan.

The Nissan GT-R is a 2-door 2+2 high performance vehicle produced by Nissan unveiled in 2007. It is the successor to the Nissan Skyline GT-R although no longer part of the Skyline range itself, the name having been given over to the R35 Series and having since left its racing roots.

Between 1969 and 1974, and again between 1989 and 2002, Nissan produced a high performance version of its Skyline coupe called the Nissan Skyline GT-R. This car proved to be iconic for Nissan and achieved much fame and success on both road and track. The Nissan GT-R, now a standalone model no longer based on the Skyline, has heritage in the Nissan Skyline GT-R.

Similar to the later generations of the Skyline GT-R, the GT-R is four-wheel drive with a twin-turbo 6 cylinder engine and has the signature four round tail lights. However, the GT-R is an entirely new model sharing little with its Skyline siblings and is a complete redesign from previous Skylines rather than an incremental evolution; the four-wheel-steering HICAS system has been removed and the former straight-6 RB26DETT engine has been replaced with a new V6 VR38DETT. Because of the GT-R's heritage, the chassis code for the all-new version has been called CBA-R35 or 'R35' for short (where CBA is the prefix for emission standard), carrying on the naming trend from previous Skyline GT-R generations. The GT-R has also retained its Skyline predecessor's nickname, Godzilla, given to it by the Australian motoring publication Wheels in its July 1989 edition.

With today’s sophisticated cars, it’s more important than ever that your body shop be certified to repair your type of vehicle. At Anderson Behel, Silicon Valley’s leading collision repair company, we’re proud to hold several certifications, which means we’re a Honda Certified Body Shop, Acura Authorized Body Shop, Nissan Authorized Body Shop, Subaru Auto Body Shop and most recently a Porsche Collision Center. What does this mean? At Anderson Behel, we’ve invested in the finest training, equipment and tools to do an O.E. repair on each and every Honda, Porsche Acura, Nissan and Subaru that comes into our shop. Why not work with a body shop that is qualified, experienced and certified by the carmaker itself to work on your car? It just makes good sense and that’s why we proudly tell the world that we’re certified on these 5 leading brands.



Scary Facts About Distracted Driving

on Wednesday, 30 May 2018.

At Anderson Behel, we fix cars that have been damaged as the result of distracted driving, so we know how serious the problem is. Here are some scary facts about distracted driving: 

Distracted driving is any activity that diverts attention away from the primary task of driving.
Highway Fatalities:
37,461 lives were lost on U.S. roads in 2016, an increase of 5.6% from 2015 (data not yet available for 2017) NHTSA
Distracted Driving:
10% of fatal crashes and 15% of injury crashes in 2015 were distraction-affected. NHTSA.
Distracted driving crashes are under-reported and the NSC estimates that cell phone use alone accounted for 27%  of 2015 car crashes. NSC
In 2015, there were 3,477 people killed and an estimated additional 391,000 injured in crashes involving distracted drivers. NHTSA
The fatal crash rate for teens is 3 times greater than for drivers age 20 and over (IIHS)
Driver distraction is responsible for more than 58% of teen crashes.  AAA Foundation for Traffic Safety
Three types of distractions:
Traffic safety experts classify distractions into three main types: Manual, Visual and Cognitive.
Manual distractions are those where you move your hands from the wheel.
Visual distractions are those where you focus your eyes away from the road.
A cognitive distraction is when you’re mind wanders away from the task of driving.
Texting involves all three types of distraction.
Cell Phone Use:
People are as impaired when they drive and talk on a cell phone as they are when they drive intoxicated at the legal blood-alcohol limit of 0.08%.  University of Utah
Cell phone users are 5.36 times more likely to get into an accident than undistracted drivers. University of Utah
Text messaging increases the risk of crash or near-crash by 23 times.  Virginia Technical Transportation Institute, USDOT
Sending or reading a text message takes your eyes off the road for about 5 seconds, long enough to cover a football field while driving at 55 mph NHTSA
Drivers are not taking this seriously enough:
 Over 84% of drivers recognize the danger from cell phone distractions and find it “unacceptable” that drivers text or send email while driving. Nevertheless, 36% of these same people admit to having read or sent a text message or e-mail while driving in the previous month. AAA Foundation for Traffic Safety
Teens whose parents drive distracted are 2 to 4 times as likely to also drive distracted.
Visit our Research and Statistics page to learn more.
What people are saying about the presentations:
“Normally I start texting as soon as I get in my car after the game, but after the talk today, I am not texting when I get in my car and leaving the wrist band in my car as a reminder”
— from a cheerleader at University High School, Baton Rouge LA.
Students & Drivers So Far

Facts About Memorial Day

on Sunday, 27 May 2018.

At Anderson Behel in Santa Clara, we always like to share some facts and history about Memorial Day and other significant holidays through our blog. Enjoy this great 3-day weekend and remember those who served to protect and preserve our way of life.

 Memorial Day is an American holiday, observed on the last Monday of May, honoring the men and women who died while serving in the U.S. military. Memorial Day 2018 occurs on Monday, May 28. Originally known as Decoration Day, it originated in the years following the Civil War and became an official federal holiday in 1971. Many Americans observe Memorial Day by visiting cemeteries or memorials, holding family gatherings and participating in parades. Unofficially, it marks the beginning of the summer season.

 Early Observances of Memorial Day

The Civil War, which ended in the spring of 1865, claimed more lives than any conflict in U.S. history and required the establishment of the country’s first national cemeteries.

By the late 1860s, Americans in various towns and cities had begun holding springtime tributes to these countless fallen soldiers, decorating their graves with flowers and reciting prayers.

Each year on Memorial Day a national moment of remembrance takes place at 3:00 p.m. local time.

It is unclear where exactly this tradition originated; numerous different communities may have independently initiated the memorial gatherings. Nevertheless, in 1966 the federal government declared Waterloo, New York, the official birthplace of Memorial Day.

Waterloo—which first celebrated the day on May 5, 1866—was chosen because it hosted an annual, community-wide event, during which businesses closed and residents decorated the graves of soldiers with flowers and flags.

Decoration Day

On May 5, 1868, General John A. Logan, leader of an organization for Northern Civil War veterans, called for a nationwide day of remembrance later that month. “The 30th of May, 1868, is designated for the purpose of strewing with flowers, or otherwise decorating the graves of comrades who died in defense of their country during the late rebellion, and whose bodies now lie in almost every city, village and hamlet churchyard in the land,” he proclaimed.

The date of Decoration Day, as he called it, was chosen because it wasn’t the anniversary of any particular battle.

On the first Decoration Day, General James Garfield made a speech at Arlington National Cemetery, and 5,000 participants decorated the graves of the 20,000 Union and Confederate soldiers buried there.

Many Northern states held similar commemorative events and reprised the tradition in subsequent years; by 1890 each one had made Decoration Day an official state holiday. Southern states, on the other hand, continued to honor their dead on separate days until after World War I.

History of Memorial Day

Memorial Day, as Decoration Day gradually came to be known, originally honored only those lost while fighting in the Civil War. But during World War I the United States found itself embroiled in another major conflict, and the holiday evolved to commemorate American military personnel who died in all wars.

For decades, Memorial Day continued to be observed on May 30, the date Logan had selected for the first Decoration Day. But in 1968 Congress passed the Uniform Monday Holiday Act, which established Memorial Day as the last Monday in May in order to create a three-day weekend for federal employees; the change went into effect in 1971. The same law also declared Memorial Day a federal holiday.

Memorial Day Traditions

Cities and towns across the United States host Memorial Day parades each year, often incorporating military personnel and members of veterans’ organizations. Some of the largest parades take place in Chicago, New York and Washington, D.C.

Americans also observe Memorial Day by visiting cemeteries and memorials. On a less somber note, many people take weekend trips or throw parties and barbecues on the holiday, perhaps because it unofficially marks the beginning of summer.


One of Our Best 5-Star Yelp Reviews Ever

on Thursday, 17 May 2018.

From Eric T. in Sammamish, Washington!

As a certified Porsche shop, we love these types of reviews.

"I've been meaning to write this review for a while, but it kept slipping my mind--until the other day when I was discussing auto body repair shops with a friend.  When I said, "You wouldn't believe the last repair shop I dealt with," he naturally assumed this was a lead-in to a horror story, so he was surprised when I told him the experience was unbelievably good--so good that it was the best repair shop I've ever come across, so good that it made me wish I live in the San Jose area just so I can use this shop again in the future if need be.  

The backstory is this:  I drove my Porsche 911 down from the Seattle area to undergo flight training in San Jose.  While the vehicle was parked at my flight school, someone scraped the rear bumper.  This happened a few days before Christmas 2017.  Bear in mind, as Tony Soprano would say, I don't just like this car, I $%^&  love it.  So I got a referral from a local Porsche dealer, read all of the positive reviews on Anderson Behel, and noted that it is a Porsche-approved collision center.  All of this helped to ease my mind, but you never really know for sure, right?  

From the outset, dealing with these guys, I knew they were special.  First of all, they have an entire team, separate from the people who do the repair work, who deal with the customers.  And these people are very good at what they do (including dealing with your insurance company), as noted in the many positive reviews.  Second, when you drop off your car, they do a thorough intake and walk-around, taking pictures and noting pre-existing damage (nicks/dings/etc.) separate from the damage that brought you to the shop (this may not sound like that big a deal, but it's very comforting).  Finally, when they return your car to you, it's perfect.  I don't just mean they did a great job of repairing the damage, I mean it's perfect, like the day you picked it up from the dealer.  This last part is what really surprised me.  I know my car like the back of my hand--actually, probably better because I've spent less time examining the back of my hand than examining my car.  So I was prepared for the worst--maybe an unexpected ding or scratch here or there, maybe some dirt or grime that wasn't there before, maybe some water spots from leaving it out in the rain.  None of that, and they had even cleaned my tires--the tires!!!--so they were once again black and shiny and nice.  

Finally, with Ferris Bueller nightmares dancing around in my head, I checked the odometer--it had advanced 1 whole mile, probably because it was on the verge of flipping when I dropped it off.  If I had one criticism, I'd say the repair took longer than I expected, but it was around the holidays, and they did such a good job with it, that I concluded you simply should not rush master craftsmen"

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