"Success in any business is built one customer at a time!" -Andrew Carnegie
We always appreciate it when satisfied customers give us top reviews on Yelp. If you’ve had a good experience here at Anderson-Behel, we always appreciate it when we see good feedback. We look at these reviews carefully on a regular basis, so that we can improve our system and our customer service, if needed. All the hard work pays off when we get praise like this:
"I highly recommend Anderson Behel body shop. After my 2003 Honda Pilot was rear ended last July the responsible party's insurance company recommended I come here for a quote. I was impressed from my first phone conversation through all the phone updates and emailed progress photos of the work being done. Before I went to the shop I was thinking about getting other quotes because that's the type of person I am, but once I arrived and experienced their excellent customer service and efficiency, I was sold on them. I cannot say enough nice things about this company. Mariah at the front desk is so wonderful and the other folks that assisted me were also great. What was also highly impressive is the prices they charged the insurance company (you'd think they would jack them up right?). The costs were so reasonable that I said to myself if I'm ever at fault in an accident or need a body shop repair, THIS is the body shop I'm coming to without question. Fair pricing and the most excellent customer service I've ever experienced (even better than some high end businesses I've patronized)."
-A 5-Star Yelp Review from a customer from Sunnyvale, CA
"I recently had my car repaired and had a wonderful experience! It's my second time using Anderson Behel. My car was in a pretty bad accident after a moving truck ripped off the side of the car. However, today my car looks brand new and I trust that everything was fixed correctly and with quality. On top of the quality work, this shop provided amazing customer service! Mariah would give me frequent status updates and made sure everything was hassle free for me. I didn't even have to worry about my rental car. She took it back for me! If your car needs work, come here!"
-A 5-Star Yelp Review from a customer from Santa Clara, CA
"Ok Fast Forward 5 years and no car, why in the world would I need to go to Anderson Behel. Oh let's be honest folks I am a single woman looking for love and I keep hoping Anderson Behel will start a singles group. No, but honestly, why am I reviewing Anderson Behel again, my work. I may not drive but we had a time where every vehicle needed something somewhere done to it. Who else do I recommend and research and call Anderson Behel when something "happens" whether its covered by insurance or just a ding I will check in with Anderson Behel. This last time was for a company vehicle and even though I didn't have an appointment and I called like 5 times each and every time I have "stop" by or "called" to check something I am treated with respect, told honestly what is wrong with the car and how it can be fixed. I am greeted when I drive up never told "could you wait over there" and whatever the cause/concern the issue is addressed and I learn something. So yeah I may not own a car anymore but when I even drive a zip car I may stop by Anderson Behel...in case there is a singles group mixer going on ;)"
-A 5-Star Yelp Review from a customer from San Francisco, CA
ROPs are technical schools that educate today's techs for both collision and mechanical disciplines. By learning the fundamentals of collision repair, body shops in Nor Cal can hire these young professionals as they enter the automotive field. With all of the new technologies, this profession is more coveted than ever before.
As they displayed their skills at a regional SkillsUSA competition on January 26 at Eden Area ROP in Hayward, Calif., top students from three automotive tech schools vied for medals and a trip to the state finals in San Diego, Calif., on April 4-7. Thirty-five high school and college students studying automotive collision repair from Eden Area ROP, Central County Occupational Center (CCOC) in San Jose, Calif. and Cuesta College in San Luis Obispo, Calif. competed in two categories—collision repair and autobody re-finishing/paint. With 12 medal winners overall, all of the schools were well-represented, but in the end Eden Area ROP took eight medals, under the direction of Head Instructor Daniel Pareja.
SkillsUSA is a highly-respected national organization for students in trade, industrial, technical and health occupations education. It sponsors the SkillsUSA regional, state and national competitions annually, designed to test the skills needed for a successful entry level performance in given occupational fields, including collision repair.
At Anderson Behel, we strongly support our Bay Area ROPs and the SkillsUSA competitions nationwide. Good luck to all of the students from Eden Area ROP and Central County Occupational Center (CCOC), as they proceed to the state finals in San Diego!
At Anderson Behel, we always stay aware of trends and breaking news about car safety. Driving safely is still the #1 reason for fewer car accidents, but crashworthy vehicles also save a ton of lives every day. By concentrating on things such as occupant protection to reduce the number of fatal and serious injuries that occur in the United States each year, the carmakers are making all the right moves when it comes to safety.
By stepping up its research efforts and dramatically upgrading their test procedures for evaluating motor vehicle safety, car manufacturers are happy to say that “Safety does not happen by accident!” Crashworthiness research encompasses new and improved vehicle design, safety countermeasures and equipment to enhance occupant safety, according to the National Highway Traffic Safety Association (NHTSA).
Did you know that alternative fuel vehicles are more crashworthy than gas cars?
The NHTSA says alternative cars are now safer than ever, but there is still more testing required: “Ensuring that alternative fuel vehicles attain a level of safety comparable to that of other vehicles requires extensive research, due to the many advanced and unique technologies that have previously not been tested in the transportation environment.”
Did you also know that your kids are also safer in today’s newer cars, vans and trucks?
“Child safety crashworthiness is at its all-time highest, due to new technologies, in-depth studies performed by carmakers and reports that illustrate the progress of child safety in the United States. In addition, the NHTSA has been vigilant in promoting child safety by devising regulatory actions, and sponsoring discussions about the issues regarding obstacles in the wide-spread use of booster seats.”
Finally, your rear seat occupants are also safer today than ever before, according to the NHTSA:
“Front-row occupant protection in frontal crashes has benefited from recent developments in restraint performance and vehicle crashworthiness, which have been driven partly by manufacturers’ efforts to improve vehicle scores in consumer information tests. Occupants in the rear seat have not seen the same benefits their front seat counterparts. NHTSA is investigating different technologies to better understand the potential of these front seat technologies in the rear seat.”
While people all over the world try to save the planet, the collision industry is stepping up to embrace a greener approach to fixing and painting cars. Several years ago, the state of California became the country’s first to mandate the use of waterborne paint. Some shops were reluctant to change, but auto body paint shops like Anderson Behel gladly made the conversion, with the help of PPG and its Nexa Autocolor Aquabase Waterborne product. This planet-friendly paint is distributed by PPG and Anderson Behel was the first auto body paint shop in the Bay Area to use Autocolor Aquabase, to compete with other high-end European paint lines.
Since then, every car repaired at Anderson Behel is painted using this newer, more progressive type of paint, thereby saving the environment and providing a safer workplace for the shop and its employees. Anderson Behel’s auto body paint shop head painter Gerardo Lopez (pictured) appreciates the greener approach to painting cars by using Nexa Autocolor Aquabase Waterborne, he explained. “I paint around eight cars every day, so the finished product has to be superior. As far as the time it takes to paint the cars with waterborne, it’s actually a shorter process as compared to solvent. It’s faster, because normally the basecoat flashes in 1-3 minutes, where it used to take five minutes with solvent. So, right there you’re saving time in the booth. Plus, the finished product is always excellent! Customers are thrilled when they see their cars painted with the Nexa Autocolor Aquabase Waterborne paint.”
So, the next time your car gets into an accident (it happens, unfortunately) and you take it to Anderson Behel for repairs, rest assured that your vehicle is being painted using waterborne paint. We’re all working harder to be green, by using less gas when we drive and recycling whenever we can, so why not be green when your car is getting fixed? It just makes good sense!
My name is Ed Attanasio and I’m excited to be the new blogger for Anderson Behel Auto Body, the best Santa Clara Auto Body shop. I am an automotive journalist and an editorial contributor with Autobody News, one of the most popular and well-read collision-related publications in the country today. With more than 30 years experience writing for a wide range of industries, I plan to write about every aspect of the collision field that customers can appreciate and use.
I will be publishing a mix of educational, entertaining and news-related items on a weekly basis, to keep this blog fresh, pertinent and fun. I’m hoping that readers will offer comments and feedback, because that way I can determine what is popular and what readers truly want. I’m looking forward to a great ride and happy to be working for the finest body shop in Santa Clara. No one likes to get into an accident, but if you do, there’s no better place than Anderson Behel to get your vehicle fixed.