Santa Clara Auto Body Blog

Read the latest auto body and collision repair news from Anderson Behel

Another Safety Tip from Anderson Behel

on Monday, 24 June 2013. Posted in News

Is Your Spare Tire Inflated?

163 0810 47z2009 bmw x6interior rear hatch spare tire viewAt Anderson Behel, Santa Clara’s premier body shop in Santa Clara, Calif., we like to offer safety tips from time to time, because we want you to live a long, productive and injury-free life.

Inflating your spare tire is one of those tips we’d like to share, because every driver has had their car break down due to a flat tire at least one time. Most newer vehicles now have space-saver spare tires that are much smaller than the tires on the car and intended only for temporary use. Because the tire is smaller, they usually require much higher air pressure (usually about 60 p.s.i.), a fact many drivers don’t know.

So why do we so often find dangerously low or even flat spare tires? Mainly because it just sits in your trunk until you require it. The regular tires on your vehicle are constantly moving and flexing as you drive your vehicle, which keeps the rubber seated to the rim for a good seal. The spare, however, does not move and flex, so any small leak around the bead does not have a chance to seal up.

It’s always a good idea to check the air pressure in your spare on regular intervals (for example at every oil change). You don’t want to be out on a cold, rainy or crazy windy night and get a flat tire—only to find that your spare is also dead flat!

Let's Meet Mariah Cardenas

on Tuesday, 18 June 2013. Posted in People

She's Our Customer Relations Manager

AB MarciaHow long have you been with AB and how many years of industry experience do you have?

I have been here for 5.5 years and before I was a Customer Relations Manager at a few car dealerships. I have around 20 years of industry experience and I love what I do! It’s true.

What do you do when you're not working at AB?

I play with my children (1 boy and 1 girl), gardening, going to Church, dancing the Rumba and Cha Cha and swimming.

Major interests?

Being a mom is a full-time job, but I do collect teddy bears. I have 65-70 of them and many of them are very rare and beautifully made.

What are the 3 things you want to do in your life?

1.) Get fit 2.) Go to Rome and 3.) Plant an amazing garden in my yard, with flowers and fruit trees.

What was the title of the last book you read?

The Book of Esther, from the Bible

Favorite movies?

I usually watch the kid’s movies with my children.

Favorite TV Shows?

I don’t have time to watch, but when I do get a chance, I like House hunters International and shows on the Travel Channel.

Pets and their names? We have two dogs—Emily and Manny. Emily is a Maltese/Poodle mix.

Favorite outdoor activities?

Swimming and hiking

If you could have any kind of car, what would you get and why?

I love my car, but maybe one day I can have a 5-Series BMW fully-loaded.

If you could have lunch with anyone (dead or alive) who would it be?

My late father

What are some of the customer service things you're proud of at AB and describe your view of what exceptional customer service is?

I love helping people, so this job is perfect for me. I get to move around, talking to customers and solving their problems. I take the time to explain the process to them and that puts them at ease, because whenever someone gets in an accident, it’s a stressful time.

Distracted Driving Kills

on Thursday, 06 June 2013. Posted in News

Pay Attention to the Road and Please Make it a Priority

0618-texting-while-driving-adults full 600The number one common sense rule is pay attention to what you're doing while you're driving. I know someone who is constantly fumbling around with 3-4 different things in the car while driving--changing CDs, texting, smoking, drinking coffee and talking on his cell phone. Whatever happened to just driving or is multi-tasking the ultimate goal in today's hectic go go go world?

At Anderson Behel, Santa Clara's premier auto collision repair facility, we'd like to share some facts with you about the dangers of distracted driving.

First, what is it? Distracted driving is driving while doing another activity that takes your attention away from driving. Distracted driving can increase the chance of a motor vehicle crash.

There are three main types of distraction:

•Visual: taking your eyes off the road;

•Manual: taking your hands off the wheel; and

•Cognitive: taking your mind off of driving.

Distracted driving activities include things like using a cell phone, texting, and eating.

Using in-vehicle technologies (such as navigation systems) can also be sources of distraction. While any of these distractions can endanger the driver and others, texting while driving is especially dangerous because it combines all three types of distraction.

How big is the problem?

•In 2011, 3,331 people were killed in crashes involving a distracted driver, compared to 3,267 in 2010. An additional, 387,000 people were injured in motor vehicle crashes involving a distracted driver in 2011, compared to 416,000 people injured in 2010.

•In 2010, nearly one in five crashes (18%) in which someone was injured involved distracted driving.

•In June 2011, more than 196 billion text messages were sent or received in the US, up nearly 50% from June 2009.

Get Ready for Vacation Time!

on Wednesday, 29 May 2013. Posted in News

Is there a Road Trip in Your Future?

hanson-tourists-ii-19881Summer is here whether you’re ready or not. Pretty soon, your kids will be inquiring about trips to Disneyland, the beach, mountains and other fun spots. With the cost of flying going up, more and more families will be taking road trips this summer. Traveling out on the open road can be exhilarating, but once you exit a major road it could be miles before you come across another town with a gas station or even a mechanic. So take the following precautions, offered courtesy of Anderson Behel, the finest body shop in northern California.

• First, plan your trip carefully, by studying road maps or your GPS. Decide where you will stay the night if the trip is more than a day.

• Get tune ups or repairs done at least 2 weeks in advance

• Get all fluids replaced or topped off

• Check your tires and make sure they’re aligned. Replace old tires if they are worn. Also purchase a tire repair kit or small portable tank.

• Check all doors, windows and locks to make sure they are working properly

• Check your truck. Make sure to have a tool box with tire tools, a spare tire and a jack

• Check your glove box for any car papers such as car insurance and a list of emergency phone numbers. Make sure the owner’s manual is also on hand. This is also a good place for a small flash light.

• Check your car adaptors in order to charge mobile phones • Get road side assistance phone numbers

• Let someone know where you are going and give them a contact number.

• Always consult your doctor before leaving on a road trip. If it always a good idea to take any medical records with you in case of an emergency.

• Ensure that you have checked and locked your home before leaving. Never leave an extra set of keys under the mat or under a pot. Inform a neighbor that you will be gone so they can pick up your mail or newspapers.

The Popemobile: The Safest Vehicle in the World

on Monday, 20 May 2013. Posted in News

We'd Be Happy to Fix It at Anderson Behel!

media-92965-2It’s the safest vehicle in the world and if it ever gets in an accident, the body shop that fixes it will get a blessing from the Vatican. At Anderson Behel, Santa Clara’s premier body shop, we’d love the opportunity to work on an iconic car like the Popemobile (pictured) but it is always in Rome, so it’s not likely.

The Popemobile (Italian: Papamobile) is an informal name for the specially designed motor vehicles used by the Pope during outdoor public appearances without having to employ the antiquated and often impractical act of meeting the public. The Popemobile was designed to allow the Pope to be more visible when greeting large crowds. Over the years, there have been many different designs for Popemobiles since Pope John Paul II first used a modified truck to greet the crowds on his first trip to Poland as Pope.

Since the beginning of the 20th century, many automotive manufacturers have produced specially designed vehicles for the Pope. The Ford Motor Company produced a series of cars based on its presidential limousines. The custom built 1964 Lehmann-Peterson was used by Pope Paul VI in his 1965 New York visit and was reused in 1970 in Bogotá. Later, Paul VI used a Mercedes-Benz 600 Pullman-Landaulet. However the term Popemobile did not come into common usage until the pontificate of Pope John Paul II. Following the attempted assassination of Pope John Paul II in 1981, the Popemobile was fitted with bulletproof glass on four sides. However, it was sometimes driven with open windows.

During the Pope's visit to Canada in 1984, a modified GMC Sierra was used as a base, but the Popemobile was built by the Thibault Fire Engine Company in Pierreville, Canada. During the papal visit to the United States in September 1987, a pair of Mercedes-Benz 230 G Popemobiles were flown to Washington, D.C. and modified by the Secret Service to provide access to the Papal compartment from the driver's cabin, a design that continued to be used after the trip. One of these vehicles has been retired and is currently on display at the Mercedes-Benz Museum in Stuttgart, Germany.

Credits: Wikipedia

Let's Meet Our Sales Manager Frannie Killebrew

on Tuesday, 14 May 2013. Posted in People

She's One of the Best in the Collision Business!

AB FrannyHow long have you been with Anderson Behel and how many years of industry experience do you have?

7 years at Anderson Behel and a total of 21 years in the industry.

Favorite part of the job?

Working with my co-workers.

What do you do when you're not working at Anderson Behel?

Spend time with my family and animals. Major interests? Cooking/Wine Tasting, Skiing, racing remote controls airplanes, dirt bike riding and golfing.

What are the 3 things you have on your bucket list?

Live while you can. You can’t think about all the things you don’t have. So I say enjoy what you do have and to the fullest!!!

What sports teams do you follow?

Love Football – Green Bay Packers and who doesn’t love New England Patriots. I have been known to follow a little bit of everything NASCAR, Super Cross, Hockey, Baseball, yes and even golf.

What was the title of the last book you read?

Marley and Me

Favorite movies?

I love movies all together… Hard to choose just one.

Favorite TV Shows?

Revolution, Deadliest Catch and TV Food Network

Pets and their names?

3 dogs and a cat Sasha (12 years old Golden retriever), Roscoe (10 yr old Golden Retriever too), Roxy (8 yrs old Yellow Lab VERY hyper lab) and of course the cat Schnitzle (14 yrs old Long haired all white kitty) Super lovey.

Favorite outdoor activities?

Love taking dogs to beach and having lunch, Hiking, casual bike rides, camping and fishing.

Magazines or newspapers you read?

I like to read the smut magazines (My idea of smut magazines are the “who’s who” in Hollywood) But who can keep up so I don’t read them too often.

If you could have lunch with anyone (dead or alive) who would it be?

Not something I have really thought. Jesus would be an interesting lunch date… (Fish and all the wine one could want… hahaha)

What are some of the customer service things you're proud of at Anderson Behel and describe your view of what exceptional customer service is?

I think we have an AWESOME staff that uses each one of our abilities to keep the customer satisfied and put out a great product.

What are some of the changes you've seen in this industry over the years and how has Anderson Behel reacted to these?

TECHNOLOGY and of course comes SCHOOL and more School (training) Dave is really committed to training and keeping up on all the new hip stuff.

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