Santa Clara Auto Body Blog

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Hard Facts About COVID-19 and You

on Thursday, 09 April 2020.

These are uncertain times, but by having the right information, you can be prepared for the COVID-19. This is from Santa Clara County and is the latest and the greatest. At Anderson Behel, we are considered an essential business, so we are open with a small crew and practicing the safest procedures in the collision repair industry. 

What are coronaviruses?
Coronaviruses are a large family of viruses that can cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS-CoV) and Severe Acute Respiratory Syndrome (SARS-CoV). A novel coronavirus (nCoV) is a new strain that has not been previously identified in humans. Many coronaviruses naturally infect animals, but some can also infect humans. Coronaviruses are thought to spread through the air by coughing/sneezing and close personal contact, or by touching contaminated objects or surfaces and then touching your mouth, nose, or eyes.
What do we know about the novel coronavirus?
There has been an outbreak of a novel coronavirus called SARS-CoV-2, which first appeared in December 2019. The virus has spread to most countries in the world, including the United States.
Since this coronavirus is new, health authorities are still learning more about the virus and how it spreads. The situation is quickly changing and the U.S. Centers for Disease Prevention and Control (CDC) provides updated information as it becomes available:
What is the difference between COVID-19 and SARS-CoV-2?
COVID-19 is the disease caused by novel coronavirus. Severe Acute Respiratory Syndrome Coronavirus 2 (SARS-CoV-2) refers to the virus, while Coronavirus Disease-19 (COVID-19) refers to the disease caused by the virus.

How is the novel coronavirus treated?
There is no vaccine for the novel coronavirus and no specific treatment or cure for COVID-19. However, many of the symptoms can be treated. COVID-19 patients should get plenty of rest, drink lots of fluids, eat healthy foods, and manage stress.
Acetaminophen should be used to reduce fever and aches and pains. For severe cases, medical care may be needed to relieve symptoms and support vital organ functions until the patient recovers. 


Do I need to be concerned about the transmission of novel coronavirus?

We know that everyone is concerned about the novel coronavirus. What is now known is that the disease is in Santa Clara County and is circulating at some level, but importantly, it is unknown as to what degree. The priority is to conduct public health surveillance to determine the extent of local spread. The County public health laboratory now has the ability to run the test and now will be able to quickly evaluate what's happening in our community.
The County has engaged public health colleagues from across County Departments as well as from the California Department of Public Health and the Centers for Disease Control and Prevention for assistance. The County will continue to work with these and other partners to respond to cases, to trace contacts, and to understand what is going on in our community. The Emergency Operations Center has been activated for many weeks and will continue to be active in response to this crisis.

What about transmission by people who have no symptoms?
Several studies have documented spread from a person who does not yet have symptoms (pre-symptomatic transmission), for up to 48-hours before the onset of symptoms. Therefore, a person may be at risk for COVID-19 if they were in close contact (within 6 feet for a prolonged period of time) with a person confirmed to have COVID-19, for up to 48-hours before the onset of symptoms. People are still thought to be most contagious when they are most symptomatic (the sickest). These findings underscore the importance of following social distancing because people without symptoms could be contagious.

What are the symptoms of the novel coronavirus?
Symptoms include fever, tiredness, cough, and muscle or body aches. The illness can progress to shortness of breath and complications from pneumonia. Symptoms may also include nausea with vomiting, diarrhea, chills, night sweats, sore throat, headaches, confusion, or loss of sense of taste or smell. Some infected patients experience only mild symptoms while others—particularly older individuals and those with underlying health conditions—might develop more severe symptoms. Symptoms may develop 2-14 days after exposure to the virus.
If you develop emergency warning signs for COVID-19, get medical attention immediately. Emergency warning signs include*:
Trouble breathing
Persistent pain or pressure in the chest
New confusion or inability to arouse
Bluish lips or face
*This list is not all-inclusive. Please consult your medical provider for any other symptoms that are severe or concerning.
Who to Contact

General Questions
Santa Clara County residents can now call 2-1-1 for information on novel coronavirus and COVID-19 thanks to a new partnership between the County of Santa Clara and 2-1-1. Residents can also receive information on novel coronavirus by simply texting the word “coronavirus” to 211211 and following the prompts provided.
In addition to information about COVID-19, 2-1-1 connects callers with local community services such as food, shelter, counseling, employment assistance, quality childcare, senior services, and more.
Suspected Violations
The County of Santa Clara District Attorney’s Office has established a new phone number and email for individuals or businesses to report a non-essential business operating in violation of the Health Officer Order to Shelter in Place. Reports of businesses operating in violation of the order can be directed to Enabled JavaScript to view email. . A voicemail can be left by calling (408) 792-2300 in English, Spanish, and Vietnamese.

Things to Do with Kids During Stay in Place Directive

on Monday, 30 March 2020.

As millions of children are displaced from their schools due to the coronavirus, a sub-crisis has risen for American parents: What will the kids do all day? At Anderson Behel in Santa Clara, CA we can see that widespread school closures have sent a ripple effect into parent communities as many scramble to find ways to smoothly transition kids into at-home life. It’s one thing to entertain them all day on the weekends. It’s another when you have seven days a week to fill for an indefinite period of time.

So, here are some suggestions about fun and productive things to do during the stay in place directive.

The secret is one that schools know well: Make a routine. Kids are used to following a schedule, so making a blueprint for the day will help everything fall into place. It’s a lot easier than you might think. Grab a pen, paper and actually map out how the days will look at home. The goal is to keep kids busy and learning while allowing you to get other things done too.

Here’s how to set a routine for your child:

Start with their school routine

Use school as the framework and honor what had been your child’s routine:

When are they used to having breakfast? Snack? Lunch?

When is recess?

Break the day into small chunks much like school does with subjects.

If your child has assigned schoolwork, do they work best in the morning or afternoon?

Dedicate time for play: Once you’ve mapped out times for things like food and school assignments, you’re ready to fill in the rest of the day, and actually carving out time for dedicated child-led play is huge for kids. When a child is imagining, creating, building or inventing, they are doing some serious learning.

In your new daily schedule, have a few 15- to 30-minute blocks (more or less time depending on your child’s age and play development) of dedicated child-led play. The more a child plays, the more they learn to play.

A few tips for effective playtime: Weed out the unused and broken toys: If it’s hard to find the good toys, it’s hard to find the good play.

Move the “open-ended toys” to the front: Toys with lights and batteries that sing and talk won’t hook your child into play as well as simple toys (think toys from your childhood – blocks, cars, dolls, kitchens…).

Limit adult involvement: Play is the child’s job, not the adults. Accept some play invitations, but don’t feel guilty about skipping others. Kids need to play independent of adults (independent doesn’t mean unsupervised).

Schedule in some easy indoor activities: While you can just put out toys for unstructured free play, kids also get excited when parents facilitate some of the fun. Think of activities as “invitations to play.” Easy indoor activities can be a lifeline, a great way to practice school skills and a way to quietly entertain kids. These activities do not need to be complicated or take hours to set up. As you plan your schedule, think of places where an activity might be helpful to transition from one-time block to the next, like after snack time or before dinner.

Here are four easy indoor activities perfect for breaking up a day:

Box Road – Flatten out a box and draw a road in marker. Add blocks, trucks and other toys for kids to build a city.

Toy-Washing Bin – Let your kids wash their plastic toys. Add tear-free bubbles, sponges, towels and other supplies.

Trash Art – Find some recycled materials and let your kids paint them. Kids love painting random objects and making beautiful creations from them.

Sticky Match-Up – Draw shapes, letters, numbers, words or math problems on sticky notes and hide them around the house for your child to find. Then have the child match them up on a “key” that hangs on the wall.

Good luck—stay healthy and we will see you soon.

About Anderson Behel

With today’s sophisticated cars, it’s more important than ever that your body shop is certified to repair your type of vehicle. At Anderson Behel, Silicon Valley’s leading collision repair company, we’re proud to hold several certifications, which means we’re a Honda Certified Body Shop, Acura Authorized Body Shop, Nissan Authorized Body Shop, Subaru Auto Body Shop a Porsche Collision Center and most recently a Volvo certified shop. What does this mean? At Anderson Behel, we’ve invested in the finest training, equipment and tools to do an O.E. repair on each and every Honda, Porsche, Acura, Volvo, Nissan and Subaru that comes into our shop. Why not work with a body shop that is qualified, experienced and certified by the carmaker itself to work on your car? It just makes good sense and that’s why we proudly tell the world that we’re certified on some of the world's finest vehicles.




Can Wearing a Face Mask Protect you from the Coronavirus?

on Tuesday, 24 March 2020.

During these crazy and uncertain times, all of us at Anderson Behel in Santa, CA are going to be providing public service announcements on our blog to hopefully help people as we return to normalcy.

Can wearing a medical face mask protect you against the new coronavirus? It's a question many people are asking, including pet owners who are putting canine face masks on their dogs.

If it's a regular surgical face mask, the answer is no, Dr. William Schaffner, an infectious disease specialist at Vanderbilt University in Tennessee, told Live Science.

A more specialized mask, known as an N95 respirator, can protect against the new coronavirus, also called SARS-CoV-2. The respirator is thicker than a surgical mask, but neither Schaffner nor the Centers for Disease Prevention and Control (CDC) recommend it for public use, at least not at this point.

Will Face Masks Fight the Coronavirus?

That's because, in part, it's challenging to put on these masks and wear them for long periods of time, he said.

Specialists receive retraining annually on how to properly fit these respirators around the nose, cheeks and chin, ensuring that wearers don't breathe around the edges of the respirator. "When you do that, it turns out that the work of breathing, since you're going through a very thick material, is harder. You have to work to breathe in and out. It's a bit claustrophobic. It can get moist and hot in there," Schaffner said.

"I know that I can wear them when I need to for about a half-hour," he added. "But then, I have to go out of the isolation room, take it off and take some deep breaths, kind of cool off, before I can go back in."

While it still might be possible to snag an N95 respirator online, Schaffner advised against it. If too many people unnecessarily stockpile respirators, a shortage could put the health of medical workers and those who need them at risk, Schaffner said.

Surgical masks

The thinner surgical mask is intended for surgeons because these products do a good job of keeping pathogens from the doctor's nose and mouth from entering the surgical field, Schaffner said.

In some Asian countries, such as Japan and China, it's not uncommon to see people wearing surgical masks in public to protect against pathogens and pollution. But those masks don't help much in the context of a virus, Schaffner said. "They're not designed to keep out viral particles, and they're not nearly as tightly fitted around your nose and cheeks" as an N95 respirator, he said.

"Could they be of some use? Yes, but the effect is likely to be modest," Schaffner said.

He noted that some people wear surgical masks because they are sick with a cold or the flu and they don't want to get other people sick. But if you're sick, it's best just not to go to public areas. "That's the time to stay home," Schaffner said.

People sick with COVID-19, however, should wear face masks to reduce the risk of infection to people around them, according to the CDC. Health care workers and those "taking care of someone infected with COVID-19 in close settings (at home or in a healthcare facility)," should also wear face masks, the CDC reported.

People wearing surgical masks should dispose of them after each use, the CDC added.

Otherwise, the best way to avoid getting the coronavirus is to, first and foremost, postpone any travel to places with known outbreaks. You can also thoroughly wash your hands with soap; avoid touching your eyes, nose and mouth with unwashed hands; avoid close contact with people who are sick; and disinfect frequently touched objects and surfaces, the CDC recommends.

As for pet owners putting face masks on their dogs, a Pomeranian dog in Hong Kong tested positive a "weak positive" for COVID-19. That dog is now in quarantine, but is not showing symptoms of the disease, according to a March 5 piece in the South China Morning Post. However, it's unclear how the dog was tested for the illness. What's more, it doesn't appear that pets can transmit the virus to humans, and experts told people with pets not to panic.

Rather than put face masks on pets, the CDC advises that people ill with COVID-19 avoid animals, just as they would other people.

Sources: NY Times and LA Times 





Prom Driving Safety Tips

on Tuesday, 10 March 2020.

As we start thinking about prom season and the celebratory time that follows, it’s important to take a few moments to talk with teens about keeping themselves and others safe during this exciting time.

Teenagers are especially at risk on the road as motor vehicle accidents are the number one killer of teens in the nation. According to the US stats, ten teens die every day from injuries sustained in car wrecks, and unfortunately, California is no exception.

These tips (brought to you from all of us at Anderson Behel) will help keep you (or your teen) safe on the road during prom season, and beyond.

1) Avoid driving if you can: Get a group of friends together and rent a limo, or ask a cool relative to act as your chauffeur if a limo isn’t in your budget.

2) Don’t drink & drive: Each year in the U.S., over 10,000 people are killed and 350,000 injured due do drunk driving. Everyone thinks it won’t happen to them.

3) Don’t get in the car with someone who’s been drinking: Have a back-up plan or someone you can call if your ride has been drinking.

4) Buckle your seatbelt: In 2010, the use of seat belts in passenger vehicles saved an estimated 12,546 lives. And according to the 2009 National Occupant Protection Use Survey (NOPUS) Controlled Intersection Study found that seat-belt use continued to be lower among 16 to 24-year-olds than other age groups.

5) Refrain from using your cell phone and other mobile devices while driving: A University of Utah study shows that distractions from cell phone use impair drivers’ concentration and reaction times as much as a driver with a .08 blood alcohol concentration, the illegal limit.

6) Save texting for the parking lot: A Clemson University study shows that text messaging and iPods cause drivers to leave their lanes 10 percent more often than undistracted drivers.

7) Create a driving playlist before you turn on your car: Surfing through the radio or your MP3 player to find a good song takes your attention away from the road and is another distraction. According to a study released by the National Highway Traffic Safety Administration (NHTSA) has reported that 80% of crashes and 65% of near-crashes involve some form of driver distraction.

8) Follow the speed limits – they exist for your safety: More than half of teenage drivers involved in motor vehicle accidents were speeding at the time of the incident. Breaking the speed limit is illegal and dangerous.

9) Don’t let road rage get the best of you: Road rage inhibits logic, fosters erratic behavior on the road and can quickly escalate into a wreck. Separate your emotions from your driving.

10) Disable incoming and outgoing calls: When behind the wheel, use a service like DriveAssist, ZoomSafer or cellCONTROL, or simply turn your phone off.

So, talk to your teenagers and let's make it a safe prom and graduation season, brought to you by Anderson Behel, the body shop that cares.

Sources: NHTSA and AAA

Thank You Rachel P. for an Amazing 5-Star Yelp Review

on Wednesday, 04 March 2020.

At Anderson Behel, we make customer service a really big deal. We strive to please every customer with every repair every day. So, when we get a spectacular review like this one, it means a lot and shows us that our hard work is paying off! 

"This is the first Yelp review I've left in years, but I was so impressed by Anderson Behel's incredible customer service and excellent work that I felt I needed to write something. When I arrived at Anderson Behel I was, I must admit, in something of an emotional state over my car. An amazing employee Jeff took me out to take a look at my car and listened carefully and genuinely to make sure they would get me exactly what I was looking for in terms of the repair. He was patient, understanding, and clearly cared not only about what happened to my car but about my safety and my financial stress when it came to paying for this repair.
After leaving the car with them that day, they had quoted me 6-8 days for the repair to be complete. They called me THE NEXT DAY to say that my car was ready.
I have never been so impressed by an automotive shop. I typically feel anxious when getting work done on my car, as I know I've been taken advantage of in the past, but this was absolutely not the case here. Thank you so much to Jeff, Mariah, Mark, and everyone who helped me at Anderson Behel. I whole-heartedly recommend Anderson Behel to anyone in need of a high-quality fix at a shop with wonderful service." -Rachel P., Fountain Valley, CA 

How to Keep Your Child Safe in Your Car

on Saturday, 22 February 2020.

The Right Seat for the Right Reasons at the Right Time

The best way to keep your child safe in the car is to use the right car seat in the right way. Here are some car seat safety tips to protect your most precious cargo from all of us at Anderson Behel in Santa Clara, CA.

Hard Facts about Safety in Cars

  • Road injuries are the leading cause of preventable deaths and injuries to children in the United States.
  • Correctly used child safety seats can reduce the risk of death by as much as 71 percent.
  • More than half of car seats are not used or installed correctly.

Top Tips about Car Seat Safety

Buying the right car seat. Your baby needs to ride in a rear-facing car seat as long as possible until 2 or more years. When your child has outgrown that seat, you are ready for a forward-facing car seat. Get more details about buying the right car seat for your child.

Installing your car seat. You’ll need to decide on using either the seat belt or lower anchors to secure your car seat. Both are safe but don’t use them both at the same time. Once your child is forward-facing, it is important to use the tether with the seat belt or lower anchors. Get more details about installing your car seat.

Getting the right fit. A properly-fitted harness gives the best possible protection for your child. Here are more details about getting the right fit for your child.

When to change your car seat. Look on the car seat label to make sure your child is still within the weight, height and age limits for that seat. Get details about when to change your car seat.

Follow these tips to ensure your child’s safety and you will get that much-needed peace of mind that every parent covets.

About Anderson Behel

With today’s sophisticated cars, it’s more important than ever that your body shop is certified to repair your type of vehicle. At Anderson Behel, Silicon Valley’s leading collision repair company, we’re proud to hold several certifications, which means we’re a Honda Certified Body Shop, Acura Authorized Body Shop, Nissan Authorized Body Shop, Subaru Auto Body Shop a Porsche Collision Center and most recently a Volvo certified shop. What does this mean? At Anderson Behel, we’ve invested in the finest training, equipment and tools to do an O.E. repair on each and every Honda, Porsche, Acura, Volvo, Nissan and Subaru that comes into our shop. Why not work with a body shop that is qualified, experienced and certified by the carmaker itself to work on your car? It just makes good sense and that’s why we proudly tell the world that we’re certified on some of the world's finest vehicles.

Sources: and AOL

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